Café Point of Sale | Easy Ordering & Sales
Modern cafe using POS terminal

Cafe Point of Sale Systems

Elevate Your Brew: Industry-Leading Cafe Point of Sale Systems in Western Australia

Operating a bustling cafe is an art form. From the first grind of the morning to the final wipe of the counter, your focus should be on the perfect pour, not fighting with your technology. At Retail Systems, we provide more than just hardware; we deliver a comprehensive cafe point of sale solution designed to streamline your workflow, reduce wait times, and keep your regulars coming back.

POINT OF SALE

Modern cafe using POS terminal

Why Your Business Needs a Dedicated Coffee Shop POS System

Standard retail systems often crumble under the unique pressures of the hospitality industry. A specialised coffee shop POS system is the backbone of a modern cafe, bridging the gap between front-of-house hospitality and back-of-house efficiency.

Integrated Hospitality Management​

Our systems go beyond simple transactions. They integrate inventory tracking, staff management, and real-time sales data into one intuitive interface. This is your all-in-one cash register, card reader, EFTPOS terminal, customer-facing screen, receipt printer, and touchscreen. It’s everything you need for a high-volume, fast-moving cafe.

Tailored for Every Roaster

From mobile coffee vans requiring robust offline capabilities to multi-site franchises needing centralised data, Retail Systems supports any business where caffeine and customer service meet.

Speed and Accuracy​

Our point of sale systems allow you to customise and design your keyboard to suit your needs, so staff can navigate orders efficiently during busy rushes.

The Retail Systems Process:Your Path to Seamless Service

We don’t just ship you a box; we partner with you to ensure your transition to a new cafe point of sale system is flawless.

  • Consultation & Workflow Audit: We analyse your floor plan and menu complexity to recommend the right hardware configuration.
  • Custom Menu Programming: Our experts build your menu, including complex modifiers and “quick-pay” shortcuts.
  • On-Site Installation: We handle the cabling, networking, and hardware setup at your location.
  • Staff Training: We provide hands-on training sessions to ensure your team is confident before the first customer walks in.
  • Ongoing Local Support: We provide dedicated, local support and maintenance, ensuring your system performs optimally at all times.
Cafe staff taking orders on POS

Benefits Beyond the Counter

Investing in a high-quality coffee shop POS system delivers measurable outcomes for your bottom line:

  • Reduced Waste:
    Accurate milk, bean and product inventory tracking means less money poured down the sink.
  • Faster Table Turnover:
    Wireless table-side ordering allows staff to send orders to the kitchen instantly, cutting down wait times.
  • Data-Driven Decisions:
    Identify your busiest hours and most profitable menu items with a single click.
  • Smart Ordering:
    Take, change and accept orders and payments from anywhere in the cafe.
  • Split bill:
    Be the cafe that says yes to split billing, and keep loyal customers coming back for more. Split bills by seat number or items on a bill. Share this across multiple table accounts, if you need.
  • Secure online bookings:
    Accept bookings 24/7 with a Retail Systems cafe point of sale software.
  • Train staff without impacting live trade:
    Training mode can be switched on to effectively train your staff across the whole POS during live service – no need to switch off the coffee machine.

Why choose Retail Systems

With over two decades of experience in the Australian hospitality tech landscape, Retail Systems stands as a beacon of expertise.

  • Expertise: Our trusted team of retail and hospitality technology professionals has 20+ years of experience implementing POS systems in Perth and beyond.
  • Proven Track Record: We have empowered hundreds of Western Australian retailers to scale through better technology.
  • Trustworthiness: We offer transparent, comprehensive pricing models. No hidden fees or “vague quotes”. Just clear, upfront pricing and honesty.

MAKE EACH TRADING DAY A PROFITABLE ONE

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Place flexibility in your hands with fast, exceptional service – and do this while
more and more customers walk through the door.

Increase your service speed

Easy to use for new and existing staff, customise and design your keyboard to your needs. Use visual images to create effective navigation on your POS, and set up time switches for a variety of functions.

Package Meal Deals

Create groups of items to be sold at a set price with substitutes as requested. For example, if coffee and cake is $10 on Wednesdays, you could swap the cake for a muffin.

Public holiday surcharges

Set and forget; surcharges can be managed seamlessly.

Train staff without impacting live trade

Training mode can be switched on to effectively train your staff across the whole POS during live service – no need to switch off the coffee machine.

Keep communication easy and transparent

Everyone will be on the same page when you use this inbuilt function to communicate with your staff as they log onto the POS.

Modern cafe using POS system

SLASH MANUAL
ADMIN with Stock
and Cashflow Report

  • Follow and Track your stock
    Easily manage your inventory, purchases, costs, pricing, promotions, specials, and more.
  • Monitor specials
    The available portions feature can be set for a special menu item to track against the POS until the item is sold out.
  • Live updates on floor activity
    Keep an eye on cash in the tills, open tables, product sales and staff productivity.
  • Receive instant reports at any time
    Reports are available and can be run at any time to monitor the cafe’s sales, revenue, time sales, and user activity.

Local Service Area Coverage

We proudly serve the entire state of Western Australia. Whether you’re in the busy Perth CBD, the vineyards of the Swan Valley, the coast of Geraldton, the tourist hubs of Fremantle and Mandurah, or need support in regional centres like Broome, Albany, or Kalgoorlie, our local technicians are ready to assist.


Retail Systems


Unit 5, 55 Howe Street, Osborne Park, 6017 WA


Phone: 08 6102 2000

Frequently Asked Questions:

Q. Can a cafe point of sale system work offline if my internet goes down?

Yes. Our systems feature an “Offline Mode” that allows you to continue taking orders and processing payments securely. Once your connection is restored, the data automatically syncs to the cloud.

Q. Does a coffee shop POS system handle public holidays price increases?

Yes. Set and forget, public holiday surcharges can be managed seamlessly with a Retail Systems POS.

Q. Can I integrate my customer loyalty program with the POS?

Our Cafe POS systems allow you to design and customise your own exclusive reward program. Track and redeem membership offers, create your own barcoded promotions and set a unique offer price on items with our automated software to keep your customers returning to your cafe.

Q. Is the hardware durable enough for a busy cafe environment?

Our hardware is “hospitality-grade,” meaning it is spill-resistant and designed to withstand the heat and dust typical of a kitchen or coffee prep area.

Q. Does the system support digital payments and mobile wallets?

Yes. All our cafe point of sale solutions come fully integrated with EFTPOS terminals that support Apple Pay, Google Pay, and all major credit/debit cards for lightning-fast tap-and-go transactions.

BOOK A CALL

It’s time to open the door to more customers. Let’s talk.

Book in a time to have all your questions answered by our experienced team. You could be just a click away from the most durable and sophisticated POS system you’ll ever use.

Frequently Asked Questions

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

 

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

 
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

 

Ready to Streamline Your Cafe?

Don’t let outdated technology slow down your service. Empower your team with a cafe point of sale system that works as hard as you do.

Request a Consultation.

Call Us Today: 08 6102 2000

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OUR SUPPORT

Support when it matters most

Retail Systems specializes in swift and responsive support and servicing, to allow for minimal downtime. Our expert client services team provide our customers with both telephone and on-site assistance.

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Support around your schedule

We offer after hours on-call support services, this includes weekends and public holidays. There’s always someone on the other end at all times ready to help.

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On-site Support

Whether it is a hardware issue, a face to face training session, or just a friendly check in, we are happy to travel to your place of business to correct any issues that could arise.

More than 10 years cafe POS experience
More than 10 years experience

Our staff have been thoroughly trained in a wide variety of scenarios. Chances are, if you’re having an issue, we’ve encountered it before, and we have a fix.