Q: What is the average cost to implement a new hotel POS system and is it worth the investment?
The cost of a hotel POS system in Western Australia varies based on the number of terminals, required integrations (like F&B and accounting software), and complexity of your F&B operations. We provide tailored, transparent quotes after a free site assessment, but the ROI from reduced labour costs, improved inventory accuracy, and higher guest satisfaction typically makes it a high-value, essential investment.
Q: Can your system support multiple separate food and beverage outlets within the same hotel property?
Absolutely. Our solutions are designed to manage multiple independent business units, such as a fine-dining restaurant, a casual bar, and pool-side service, all from a single, centralised hotel POS system. This centralisation is key for simplified reporting and inventory management across the entire property.
Q: Is training included for my WA staff, and how long does it take to learn the new system?
Yes, we offer comprehensive training either on-site, or at our office in Osborne Park as a core part of our implementation process throughout Perth and Western Australia. We tailor the training to different user roles (management, servers, chefs) and the intuitive nature of the best hotel point of sale systems means most staff are proficient within a few dedicated sessions.
Q: What happens if the internet goes down in a regional Western Australia location?
Our preferred hotel point of sale systems utilise cloud-hybrid technology. This means the system continues to operate, process transactions, and store data locally even during an internet outage. Once connectivity is restored, the data automatically synchronises to the cloud, ensuring your business never stops due to regional network issues.
